FAQ

All bookings must be confirmed by payment on the website. There are several ways to make your purchase: credit card and E-connect cheque.

Leashed dogs and guide dogs are allowed on site.

You can pay online using E Connect ANCV holiday vouchers. Paper holiday vouchers can only be used at the ticket office.

Once you have made your purchase, your tickets will be sent directly to the e-mail address you used to make the purchase. Don't forget to check your junk mail!

Aerosols of any kind (for water sprays, please note that you will be asked to test them in front of the officer on duty), bags and suitcases larger than 15 litres, any dangerous object (cutters, knives, gas cylinders, etc.).

The tickets, sent by e-mail, are printed according to the name of the person who made the purchase. So there's no need to worry if the people accompanying you have different names.

Since July 1, 2025, in accordance with the national decree of June 27, 2025, our cultural sites have been designated as smoke-free areas. Smoking is therefore prohibited on the site, at entrances, in covered areas and near outdoor educational areas. This measure is designed to ensure the comfort of all visitors, especially families and school groups. Please respect this rule to preserve the quality of your visit and the environment.

Yes, during school vacations. To find out more, go to the “News” tab to see the castle's program.

You have two options: online at www.ticketsdordogne.com/en/1205-chateau-de-biron or directly at the ticket office.

Absolutely. Recent productions such as the series Fortune de France and the show Les Traîtres were filmed there in 2024. Every year, the château continues to attract cameras.

The site is not accessible to wheelchair users. There are numerous steps throughout the site.

Free parking is available near the site. Simply climb the stone steps to reach the castle gates.

There is a picnic area at the foot of the castle, as well as a restaurant and grocery store in the village of Biron.